We’ve been working with global brands since 2009
What's Included In The Assessment?
Receive a Score, Detailed Analysis, and Actionable Insights Across 8 Field Operations Categories and Over 40 Key Business Metrics
1. Scheduling & Dispatching
Is Your Scheduling Process Streamlined?
Discover how to eliminate delays, improve route planning, and allocate jobs more effectively to maximise team productivity.
2. Communication
Are Your Communication Channels Effective?
Find out if your communication tools are keeping your technicians, back-office teams, and customers aligned.
3. Customer Experience
Are Customers Happy, Ensuring Positive Feedback ?
Explore how your operations impact customer satisfaction and retention. Learn actionable ways to build trust and deliver exceptional service every time.
4. Technology Adoption
Are You Harnessing the Latest Advances in Technology?
Assess whether your current technology supports your goals. Discover opportunities to adopt smarter tools, automate processes, and future-proof your operations.
5. Technician Productivity
Are Your Technicians Operating at Peak Efficiency?
Gain insights into your team’s performance. Identify workflow gaps and explore ways to empower your technicians, reduce downtime, and boost productivity.
6. Inventory & Logistics Management
Is Your Resource Management Holding You Back?
Are your inventory and resource systems helping or hindering your operations? Find ways to reduce delays and support seamless field service workflows.
7. Compliance & Safety
Are You Effectively Reducing Risks and Meeting Standards?
This assessment will help you understand whether your current practices align with industry expectations and highlight areas where you can reduce risks, improve safety measures, and strengthen compliance protocols.
8. Data & Reporting
Are You Using Your Data to Drive Decisions & Beat Competition?
Assess how effectively your reporting systems provide actionable insights. Discover ways to track metrics, make informed decisions, and plan for growth.